Smart Door Lock

Smart Door Lock

Return and Refund Policy

At Blue Island Projects Smart Tech, we strive to provide high-quality products and excellent service. If for any reason you are not completely satisfied with your purchase, we are here to help.

Returns
Eligibility: You may return items within 7 days of purchase for a refund or exchange. To be eligible for a return, the product must be in its original condition, unused, and with all packaging and accessories intact.
Non-Returnable Items: Items that are customized, on clearance, or marked as “final sale” are not eligible for return.
Proof of Purchase: A valid receipt or proof of purchase must be presented for any return or exchange.

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, the refund will be processed to your original method of payment within 7 business days.
Partial Refunds: In certain cases (e.g., items that show signs of use or damage not caused by manufacturing defects), a partial refund may be granted at our discretion.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted unless the product was defective or damaged upon arrival.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
  
Warranty
All products are covered by the manufacturer’s warranty. For warranty claims, please refer to the manufacturer’s guidelines or contact us for assistance.

Contact Information
If you have any questions or concerns about our return and refund policy, please contact us at:
Phone: 246-265-9530
Email: jspringer.blueislandprojects@gmail.com

 

At this time, we only ship within Barbados. We do not offer overseas shipping.

For local orders, we provide the following delivery options:

• Standard Delivery: $15 BDS islandwide
• Same Day/Next Day Delivery: $45 BDS islandwide

We aim to ensure prompt and reliable service for all deliveries.

If you have any questions, feel free to contact us at [Phone: 246-265-9530] or [Email: jspringer.blueislandprojects@gmail.com].